Industry watchers have observed with awe and admiration the incredible evolutionary journey of Global In-house Centers (GICs). Over the past few years, GICs have continued to evolve and mature at a rapid pace and earning enormous credibility equity along the way in recognition to their disruptive impact on transformation a broad range of industries.

GICs have matured to become trusted enterprise transformational agents and have morphed into becoming strategic partners to reshape the future of the business. Powered with a combination of strategic capacity and capabilities, GICs are now the ‘new’ business-as-usual for companies and it is only apt to (re) christen them as Global Capability Centers (GCCs)...